Food Distribution Program
Delivery Information

Below is information for delivery times, dates, how to accept commodities, and if there are problems what to do and  who to call.  I have also included the information in PDF format in case you want to print it out and post it.

Delivery Schedule by City

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Self Pickup

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Commodity Receiving Instructions

1) Physically verify that the cases are the exact product, quantity, and pack size as shown on the Bill of Lading.

2) Visually check cases for signs of damage.  Reject damaged product only; accept undamaged product in the case or bale.  For example: a bag of flour is broken in a bale, accept the remaining 3 bags.

3) Write all shortages, damages, or other discrepancies in area 4, "All discrepancies must be entered here" on the straight bill of lading.  If it is not marked, we can not file a claim and give you credit.  If the carrier says that the product is on a different truck and they will bring it tomorrow, mark it short anyway.   The carrier will have you sign clearance forms when they bring the product the next day.  If you receive damaged items or frozen items that have been thawed, and the driver is reluctant to take them back, call the Nebraska Food Distribution Program (Staff) while the driver is present.

4)  Call the Nebraska Food Distribution Program to report any discrepancies other than minor damages.  For phone numbers (Staff). 

5) By policy, Nebraska Food Distribution Program staff must ok all substitutions.

6) The Nebraska Food Distribution Program will file claims for reimbursement against the carrier or warehouse for shortages or damaged foods, storage fees, transportation charges, and processing cost if applicable.  Reimbursement will then be credited to the recipient agency's account after receiving credit from the carrier or warehouse.   This process takes approximately 90 days. 

Carrier Information

Canning Truck Service
PO Box 595
Fairbury, NE  68352
Phone: 402-729-3334 or 800-524-2289
Fax: 402-729-3442

Nebraska Transport Co., Inc.

Route 75
7710 K Circle
Omaha, NE  68127
402-331-8116 or 800-605-6394
Contact Jack

All Other Routes
1225 County Club Road
Gering, NE  69341
308-635-1214
Contact Doc

Universal Cartage, LLC
PO Box 82907
Lincoln, NE  68501-2907
Phone: 402-474-9509
Fax: 402-474-9510
Contact: Jason

Carrier Responsibilities for Delivery

• Carrier will ship all foods in clean trucks. 

• Frozen and cold items will be on refrigerated trucks.

• Carrier will deliver food to the recipient agency, inside the recipient agency's building.  This means inside a door, not necessarily into the kitchen or storage area.

• Carrier will remove shrink-wrap from pallets and make cases assessable to recipient agency representative for count verification and case inspection.

• Food must be protected and delivered in proper condition and temperature in accordance with food safety regulations. Dry foods and fresh produce must be protected from freezing. Frozen product must be protected from thawing.

• Commodities will be delivered to a recipient agency on the same day of the week each delivery period see (Delivery Dates).  Recipient agency's may call their carrier for exact day and approximate time of deliveries (Carrier Information).  Recipient agency's that are closed for a athletic event, vacation, snow days, etc., on their designated delivery day must make sure a responsible person is available to receive commodities.

• Deliveries will be made during working hours of 7:00 a.m. and 4:00 p.m. Carrier will contact the recipient agency to receive permission to deliver after 4:00 p.m., in case of unexpected situations.

• Recipient agencies may be billed for extra drops (e.g., other schools in the same district, commercial freezers/lockers, etc.)

• Carrier will make certain an authorized representative of the recipient agency signs his/her name and title to all copies of the Bill of Lading. The recipient agency’s copy will be left with them and the carrier will retain remaining copies.

• Nebraska Food Distribution Program (not the carrier) will ask recipient agencies to accept product not listed on the Bill of Lading or as a substitute.

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