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Operations, under the direction of the Chief Operating
Officer, includes seven units that provide support to all divisions of the Department of
Health and Human Services. Operations is centralized in the Central Office in Lincoln,
with some employees located across the state to support the Service Areas and 24-hour
facilities.
Operations units include:
Communications and Legislative Services, which includes public
information and webmaster activities, media relations, legislative coordination, and the
System Advocate who responds to questions, concerns and complaints related to the
Department's programs and services. |

Bob Zagozda,
Chief Operating Officer
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Financial Services, which
includes all accounting activities, budget administration, claims processing, audit
activities, strategic and financial planning, financial and program analysis, research and
performance measurement, and revenue collection.
Human Resources and Development, which includes employee recruitment and
selection, labor relations, classification and compensation, equity and diversity,
organizational development, employee training, career development, supervisory support,
human resource analysis and planning, and payroll processing.
Information Systems and Technology, which includes applications
development and maintenance, data processing operations, project management, and planning
and analysis activities.
Legal Services, which provides legal advice, representation and legal
hearings.
Regulatory Analysis and Integration, which works with program areas to
promulgate rules and regulations to conform with state and federal law, including holding
public hearings and coordinating with requirements of the Nebraska Administrative Code.
Support Services, which includes records management, forms distribution,
material management facilities and engineering, and administrative support services. |