Nebraska Department of Health and Human Services
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Operations

  Operations, under the direction of the Chief Operating Officer, includes seven units that provide support to all divisions of the Department of Health and Human Services. Operations is centralized in the Central Office in Lincoln, with some employees located across the state to support the Service Areas and 24-hour facilities.

Operations units include:

Communications and Legislative Services, which includes public information and webmaster activities, media relations, legislative coordination, and the System Advocate who responds to questions, concerns and complaints related to the Department's programs and services.

Bob Zagozda, Director
Bob Zagozda,
Chief Operating Officer

Financial Services, which includes all accounting activities, budget administration, claims processing, audit activities, strategic and financial planning, financial and program analysis, research and performance measurement, and revenue collection.

Human Resources and Development, which includes employee recruitment and selection, labor relations, classification and compensation, equity and diversity, organizational development, employee training, career development, supervisory support, human resource analysis and planning, and payroll processing.

Information Systems and Technology, which includes applications development and maintenance, data processing operations, project management, and planning and analysis activities.

Legal Services, which provides legal advice, representation and legal hearings.

Regulatory Analysis and Integration, which works with program areas to promulgate rules and regulations to conform with state and federal law, including holding public hearings and coordinating with requirements of the Nebraska Administrative Code.

Support Services, which includes records management, forms distribution, material management facilities and engineering, and administrative support services.